Privacy policy
Mama’s Coffee Co. respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, contact us, or interact with our store.
Information We Collect
When you visit or make a purchase from Mama’s Coffee Co., we may collect information such as:
Name
Email address
Phone number, if provided
Billing and shipping address
Payment information, processed securely through our payment provider
Order details
Account or subscription information, if applicable
Messages submitted through our contact form
Website usage information, such as pages visited and general device/browser information
How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Manage returns, refunds, damaged item claims, and subscriptions
Respond to messages or inquiries
Improve our website, products, and customer experience
Send marketing emails, if you choose to subscribe
Comply with legal, tax, security, and business obligations
Email Marketing
If you sign up for our email list, we may send you updates, product news, promotions, founder notes, or other Mama’s Coffee Co. communications. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at steph@mamascoffeeco.com.
Sharing Information
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our store, process payments, fulfill orders, ship products, manage subscriptions, provide email marketing, or improve website performance.
These providers only receive the information needed to perform their services.
Payments
Payment information is processed securely by our payment providers. Mama’s Coffee Co. does not store full credit card numbers.
Cookies and Website Data
Our website may use cookies and similar technologies to help the site function, remember preferences, analyze website traffic, support marketing, and improve the shopping experience.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of certain personal information. To make a privacy-related request, contact us at steph@mamascoffeeco.com.
Data Security
We take reasonable steps to protect customer information. However, no online store or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Mama’s Coffee Co. does not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact
For privacy questions or requests, contact Mama’s Coffee Co. at steph@mamascoffeeco.com.